·  How does Virtual Assistance work?

      I am able to work as your assistant from my own office, using my own software and computer equipment. It’s the hassle-free, cost-effective way for you to achieve your business goals with an expert on board to provide support!

·  Why would I need you as my Virtual Assistant?

       There are lots of ways that I can assist you, but the main thing to remember is this: you have a highly skilled individual ready to help, as and when you require my services. It’s flexible, efficient and effective!

·  How do we communicate?

       We will use whichever means of communication that you are most comfortable with. I am able to chat with you via email, telephone or Skype and we can use screen-sharing as well as other project management tools as per the project in question.

·  When will you be available to work?

       As your virtual assistant, I will complete all the work you require according to my own timetable but will discuss your needs with you from the beginning to ensure that we are the right fit and that your goals are met.

·  What tools and software do you use?

       I use a range of online marketing and project management tools to enable the swift and effective completion of each project. If you prefer me to use specific tools compatible with your business and your needs, I am happy to oblige!



· How do you organize the workload?

       I will draw up project timelines to gauge and monitor productivity.

·  How quickly can you complete projects?

       Each project is different, and turnaround time will depend on the level of complexity of each project. If you require urgent assistance, we can discuss an appropriate deadline to ensure that your needs are met.

·  How do I know that my information will be secure?

       I am committed to treating each client and his or her personal and business information with the utmost respect and confidentiality. I operate a strict policy of nondisclosure and will remove all files pertaining to a client’s project after the work is complete.

· Can I book a custom package?

       Absolutely! If you can’t find exactly what you need from the services listed, or you want to check that I’d be the right person for the project you are working on, I’d love to hear from you. You can email me at info@theproactiveassistant.com